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Behind the Super Bowl: The Workforce That Makes It Work

Jennifer Ryan
February 2, 2026

Super Bowl Sunday isn't magic. It's 2,500 people you'll never see.

This weekend, 75,000 fans will pack Levi's Stadium for the biggest game of the year. They'll expect cold beer, clean bathrooms, and zero wait times for 4+ hours — with no exceptions.

Here's what they won't see:

  • Crews arriving before 6am.
  • Concession teams pouring thousands of drinks without missing a beat.
  • Cleaning staff keeping those 1,135 toilets spotless — all game long.
  • Security teams keeping 75,000 fired-up fans in check.

Behind every "I'll never forget this" is a workforce of 2,500+ temporary workers alongside a tight core team that has planned this for months.

From the ops leads who designed every detail to the concession worker handing you that $14 beer, Super Bowl Sunday runs on people who take pride in work most fans never notice. Super Bowl Sunday is the ultimate stress test. There’s no room for “mostly dependable.” No margin for no-shows. No backup plan when one role goes uncovered and the ripple effect hits concessions, guest flow, and safety all at once.

That's not a footnote. That's the whole game. AND that’s where traditional staffing models break down.

Sending more people doesn’t guarantee the right people show up. Volume doesn’t equal confidence. And on days that matter most, hoping the math works out isn’t a strategy—it’s a risk.

At Croux, we built the business around this exact reality. Because the hardest part of staffing major events, peak weekends, or sold-out rooms isn’t filling shifts—it’s knowing who you can count on when it matters.

We use real performance data to understand reliability over time: who shows up, who finishes strong, who performs well under pressure, and who comes back and does it again. That’s how we help operators move from guessing to predicting—and from scrambling to staffing with confidence.

What fans see as seamless is anything but. It’s thousands of small decisions, executed by people who take pride in work most guests never notice. The concession lead who keeps the line moving. The cleaner who resets a bathroom in under five minutes. The staffer who solves a problem before it ever reaches a supervisor.

That work is invisible by design. But it’s the whole game.

Super Bowl Sunday isn’t magic.


It’s systems.
It’s planning.
And it’s people who show up.

Jennifer Ryan
February 4, 2026